What is Return Policy?

Tshirt House has 7 days Return Policy that gives you an option to return the product within 7 days from the delivery date under the circumstances mentioned below. We request you to not use the product and preserve its original condition, tags, and packaging.

Case 1: In case of any issue or defect in the product or Combo products:

1. You need to raise a return/refund request
2. We will create a reverse-pickup. Further, you can place a request for exchange/refund at support@tshirthouse.in
3. During Pick Up, our delivery partner may do a quality check on the return.
4. You need to send only the defected products.

Case 2: In case you have placed wrong order:

1. You need to self-ship the product(s) back to us.
2. The Reverse pick-up charges will be bared by you.
3. After the quality check, we will provide a replacement/refund for the same.

Please Note: All exchanges are subject to stock availability. Custom T-shirts are not applicable for return.

What are the terms and conditions for the refund?

1. All refunds will be credited in your used payment method or bank account.

2. If you are a guest user you will need to register with the email address which you had used to place your order.

3. For any other requests or queries regarding this, kindly write to us at support@tshirthouse.in

How long the refund procedure takes?

How can I return Custom T-shirt?

1. There will be no replacement or refund for the custom products. However, if the product is faulty or damaged then the customer can proceed with the return request.
2. You are requested to check the size guide before placing the order.
3. The color of the custom t-shirt may slightly vary as per the customer’s screen resolution.

What is Tshirt House Cancellation Policy? :

1. You can cancel the order within 24 hours from the duration of placing the order

2. You just have to raise a cancellation request for your order(s) by sharing us an email with your Order ID and reason for cancellation. Remember the cancellation request must be raised from the same email ID used while ordering on Tshirt House. Send us the email on support@tshirthouse.in

3. We’ll send you a confirmation mail along with the refund details to the registered e-mail address.

Please Note: Once the order is shipped from the warehouse, it cannot be canceled. When the shipment is delivered and if the customer receives a faulty product then the customer can raise the return request.